How it works

1.Book Your Consultation

Choose the service that best fits your needs and select a convenient appointment time.

2.Submit Your Pet’s Information

Complete a short intake form and upload any relevant records, including bloodwork, imaging studies, medical reports, or photos.

3.Records Review

Your pet’s information will be reviewed before the appointment to ensure our consultation time is focused on your questions and concerns.

4. Meet Online

Join your video consultation from anywhere in the world. Consultations are available in English and Español.

5.Receive Guidance

Get personalized recommendations, answers to your questions, and a clear understanding of the next steps for your pet’s care.

Before You Book

Please upload any relevant information at least 24hrs before your appointment.

  • Bloodwork results

  • Medical records

  • Radiology reports

  • Photos and videos

  • Vaccination records

  • Previous diagnoses or treatment plans

Important Information

  • This consultation is for educational purposes, second opinions and veterinary guidance.

  • Recommendations are based on the information provided and do not replace emergency or in-person veterinary care when required.

  • Payments are collected at the time of booking.

  • You will receive an invoice and summary of the consultation.

Cancellation Policy

Appointments may be rescheduled up to 24 hours before the scheduled time.

Cancellations with less than 24 hours’ notice and missed appointments are non-refundable.